Job Description

Operations Manager

Location: Denver, CO / Indianapolis, IN | Onsite

Schedule: Mon–Fri, 6:00 AM until work is complete; mandatory OT

Duration: 5 months with Contract-to-Hire

Pay: Up to $32.82/hr

Position Summary

Lead transportation, logistics, warehouse, and operational programs, ensuring timely shipment execution, cold-chain integrity, regulatory compliance, service quality, and team performance.

Key Responsibilities

• Oversee daily transportation, logistics, warehouse, and distribution operations.
• Manage domestic/international shipments, including Air Waybills, Bills of Lading, export documentation, bookings, and shipment tracking.
• Ensure cold-chain management, product integrity, chain of custody, and regulatory compliance.
• Monitor on-hold shipments, flight schedules, delivery approvals, and operational issues.
• Lead, coach, train, and develop supervisors and associates; support hiring and performance management.
• Manage client/stakeholder relationships and ensure service and contractual requirements are met.
• Develop SOPs, workflows, training programs, KPIs, and continuous improvement initiatives.
• Analyze operational data, identify trends/risks, and drive corrective actions and process improvements.
• Support budgeting, billing, cost management, and operational planning.

Required Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations, Business, Engineering, Life Sciences, or related field; equivalent experience considered.
• 3+ years of logistics, transportation, supply chain, distribution, warehouse, or related experience.
• 3+ years of supervisory/management experience preferred.
• Strong knowledge of transportation operations, logistics processes, and supply chain principles.
• Experience with tracking systems, operational reporting, and data analysis.
• Strong leadership, communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Cold-chain / temperature-controlled logistics experience.
• Healthcare, pharmaceutical, clinical, or life sciences experience.
• Air import/export and domestic/international shipping experience.
• Knowledge of Air Waybills, Bills of Lading, export documentation, and carrier bookings.
• CSCP, CLTD, CPIM, or similar certification.

Key Skills

Operations Management | Transportation | Logistics | Supply Chain | Warehouse | Distribution | Cold Chain | Import/Export | Air Freight | Shipment Tracking | Regulatory Compliance | Team Leadership | Client Management | Program Management | SOPs | KPI Management | Data Analysis | Process Improvement

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

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