Leading and optimizing customer service operations for patient billing, the full-time Senior Customer Service Manager will oversee a remote team focused on enhancing collections performance and ensuring exceptional patient experiences in a high-volume contact center environment. Key responsibilities Provide leadership and oversight of the Private Pay Customer Service function, ensuring teams meet service level agreements and quality standards Lead, coach, and develop managers and frontline agents, fostering a culture of engagement and performance accountability Establish and monitor key performance indicators, utilizing analytics to drive continuous improvement initiatives and operational efficiencies Required qualifications Bachelor's degree in Healthcare Administration, Business, or related field preferred (or equivalent experience) Minimum of 5 years of experience in a call center management role in healthcare billing Minimum of 2 years of DME (Durable Medical Equipment) billing experience required Minimum of 2 years of Brightree billing experience required Proven experience managing teams of 15+ agents
Looking for a production assistant who can help with a new production venture. Someone who has experience with getting sponsorship from businesses.Help with tasks for the production which will be taking place in August, then more productions to come.They will another...
.../co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients... ...standards for all documentation. Complies with all Company and Department Policies and Procedures. About Us Find...
...-4pm. Please bring 2 forms of government ID and a resume with you. Mancan Temporary Staffing Employment Agency is located at 120 S. Union Ave. Alliance, OH 44601 Using Google for jobs? Or searching Jobs Near Me? Call Mancan today. Please call us at (***) ***-**** with...
...discounts Flexible schedule Free uniforms HealthSource Chiropractic of Exton is looking for a high-energy and super-friendly Chiropractor to join our team! We are a fast-paced, upbeat Chiropractic and Progressive Rehab clinic dedicated to helping patients get out...
...PROVIDE THE TOOLS AND THE VEHICLE What kind of repairs will the mobile service unit provide? Oil changes and tire rotations... ...Coordinator. Complete several repair orders per day at customers' homes and work locations. Maintain a high level of detail...