Job Description
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives
every day. US Fertility, the nation’s leading partnership of physician-led
fertility practices, is redefining what it means to build a career in
reproductive medicine.
Our team members choose to build their career home at US Fertility because of
the hope we inspire in our patients, the lives we help bring into the world, and
the culture of excellence we foster across our organization. We share a deep
commitment to continuously improving the patient experience and advancing
research and development in one of the most dynamic and impactful fields of
medicine.
Through our national network of premier fertility centers—including Shady Grove
Fertility—we combine clinical expertise, scientific innovation, and
compassionate care. The work we do building families offers purpose, challenge,
and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for an Patient Care Coordinator to join our team at
Shady Grove Fertility in Columbia, Maryland.
- Schedule: Monday through Friday, 7:00 AM to 4:00 PM
- Compensation: $22 to $25 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected
organization while remaining closely connected to the patients and teams you
support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is
undeniable strength in numbers—and support is always within reach. Whether
collaborating with more than 200 highly respected physicians nationwide or
partnering with colleagues who are passionate about solving meaningful problems,
you’ll be surrounded by a team committed to shared success.
In this role, the Patient Care Coordinator will:
- Assist with the clinical care of fertility patients
- Provide patient/couple counseling, procedure teaching, communicates physician
orders and instructions
- Provide pre and post op education
- Establish a compassionate environment by providing emotional and
psychological support to patients and patients' families
- Work independently to assure the program goals are achieved
- Support and promote excellence in customer service
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense
of responsibility to the care experience—individuals who thrive in environments
where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
* Excellent oral and written communication, interpersonal and customer service
skills
- High School Diploma or GED
- Ability to work autonomously and in a team environment
- Strong attention to detail, demonstrated ability to follow-through, and high
degree of comfort with computer applications, accuracy and speed with data
entry is required
* Minimum of one year of prior experience in healthcare and familiarity with
medical terminology
More important than any single credential, however, is the right person. Team
members who are most successful at US Fertility embrace our mission, live our
values, and remain committed to continuous improvement—for themselves, their
colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits
package designed to support our team members—professionally and
personally—across all employment types.
Full-Time Employees (30+ hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is
essential to fulfilling our mission of expanding patient access to the highest
standards of fertility care. We are committed to equitable and inclusive hiring
practices that ensure our clinical and operational teams reflect and support the
diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical,
administrative, and operational career opportunities at locations throughout the
United States. We are equally committed to developing individual strengths,
promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your
career with US Fertility—and help shape the future of fertility care.
Job Tags
Hourly pay, Daily paid, Full time, Part time, Immediate start, Monday to Friday