Aetna is hiring part-time Customer Service Representatives to support the CVS Health PBM division. You will handle inbound calls about prescription insurance, coverage, and mail‑order prescriptions, with comprehensive training.
Expect a 20‑hour work week with potential overtime during peak periods. Training lasts six weeks on-site, supplemented by self-paced modules, and you will document interactions to improve service delivery while ensuring HIPAA compliance.
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