Job Description

Parking Enforcement OfficerThe Parking Enforcement Officer is responsible for enforcing university parking rules and regulations and supporting the daily operations of Virginia Tech Parking Services. This position performs routine patrols of university parking areas, verifies parking permissions using multiple enforcement technologies, issues citations, assists with vehicle immobilization and towing operations, provides motorist assistance, and supports special events and other university operational needs. The position requires regular interaction with students, faculty, staff, visitors, contractors, and other members of the university community. The successful incumbent must provide a high level of customer service while applying parking regulations consistently, accurately, and professionally. The Parking Enforcement Officer reports to the Parking Enforcement Supervisor.Job ResponsibilitiesPatrol university parking areas and enforce parking rules and regulations consistently and accurately.Verify parking permissions using multiple enforcement technologies, including handheld devices, License Plate Recognition (LPR), ParkMobile, and other departmental systems.Issue parking citations and maintain accurate documentation of enforcement activity.Install and remove vehicle immobilization devices (boots) and assist with vehicle towing operations.Provide motorist assistance, including jump starts and vehicle lockouts.Provide professional customer service, parking information, and directions to students, faculty, staff, visitors, contractors, and other members of the university community.Support university events, including football games, graduation, orientation, and move-in/out, by assisting with parking operations and placing or removing signs, cones, barricades, and other traffic-control equipment.Monitor parking areas and signage and report maintenance, safety, or operational concerns to the appropriate supervisor.Communicate with supervisors, dispatch personnel, and other Parking Services staff as needed to verify parking permissions, vehicle information, or enforcement-related information.Assist with snow removal, emergency operations, and other departmental responsibilities as assigned.The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Business Conduct; exemplifies the Virginia Tech Principles of Community; and supports the university's motto, Ut Prosim (That I May Serve).Required QualificationsExperience: Previous customer service experience that includes the ability to work with diverse and difficult customers.Knowledge, Skills, and Abilities: Basic computer skills. Ability to use a handheld device and printer on a daily basis without constant supervision. Must possess a current valid driver's license. Position requires the ability to safely operate a three-wheeled motorized vehicle and/or a bicycle. Ability to move and handle up to 50 lbs. or more. Ability to stand and walk for long periods of time. Ability to work in a variety of weather conditions as needed and report to work during inclement weather conditions.Preferred QualificationsPrevious security, parking enforcement, or related experience.Knowledge of university parking rules and regulations.Familiarity with Virginia Tech campus.Data entry experience.Experienced use of two-way radio.Previous experience working in a higher education environment.Pay Band: 3Overtime Status: Non-Exempt: Eligible for overtimeAppointment Type: RegularSalary Information: $16.50-$18 per hourHours per week: VariesReview Date: October 7, 2026Additional InformationThere are two part-time Parking Enforcement positions available with 2 different schedules:1. 3PM to 10PM Monday-Thursday2. 8AM to 4PM Thursday-SundayPlease reference in your application which schedule works best for you.The successful candidate will be required to have a criminal conviction check.About Virginia TechDedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.If you are an individual with a disability and desire an accommodation, please contact Facilities Human Resources at opshr-g@vt.edu during regular business hours at least 10 business days prior to the event.Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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